tag:blogger.com,1999:blog-12745648.post2471763167272475764..comments2024-02-08T02:15:54.297-08:00Comments on Cause and Defect: JetBlue Debacle: CEO Neeleman's Public ApologyA.H. Rajanihttp://www.blogger.com/profile/16962973533972953797noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-12745648.post-34437653267988617842007-02-20T18:34:00.000-08:002007-02-20T18:34:00.000-08:00i couldn't get through to an agent on the phone fo...i couldn't get through to an agent on the phone for five days. when i finally got through they said all of their other flights were booked, so all i really got was my money back. i'm out an entire trip!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-12745648.post-64628137090902261872007-02-20T13:16:00.000-08:002007-02-20T13:16:00.000-08:00I think it is to JetBlue's credit that it would ev...I think it is to JetBlue's credit that it would even acknowledge a problem that hardly begin or ends with it. <BR/><BR/>A company more experienced with screwing customers would probably stay silent. If nothing else, as you suggest, they'd make sure the video would be extensively rehearsed and post-produced.<BR/><BR/>I've read so much about JetBlue's Mormon housewife contingent, I was hoping I'd hear the CEO address them by name: "Our Mormon mothers will be tackling this shit. You heathens will get to where you is going."Chrishttps://www.blogger.com/profile/16319604483152809624noreply@blogger.comtag:blogger.com,1999:blog-12745648.post-6486972588977690022007-02-20T01:29:00.000-08:002007-02-20T01:29:00.000-08:00I suppose he didn't have time to maybe rehearse wh...I suppose he didn't have time to maybe rehearse what he was going to say -- he looks just about as out of sync as the airline.A.H. Rajanihttps://www.blogger.com/profile/16962973533972953797noreply@blogger.com