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- A.H. Rajani
- Cupertino, CA, United States
Paper Trial
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- 5 Literalisms I Enjoy
- Freshly Cut Albums . . . of the last 10 Months
- JetBlue Debacle: CEO Neeleman's Public Apology
- Outlook Live! Has Vanished
- 6 Additional Outstanding Films
- 15 Guilty Pleasures
- Is Yahoo! Irrelevant?
- 5 Outstanding Films
- 10 Fantastically Inappropriate Post-Coital Theme S...
- Celebrating Black History Month -- and remembering...
- 5 Titles I Would Gladly Accept
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3 comments:
I suppose he didn't have time to maybe rehearse what he was going to say -- he looks just about as out of sync as the airline.
I think it is to JetBlue's credit that it would even acknowledge a problem that hardly begin or ends with it.
A company more experienced with screwing customers would probably stay silent. If nothing else, as you suggest, they'd make sure the video would be extensively rehearsed and post-produced.
I've read so much about JetBlue's Mormon housewife contingent, I was hoping I'd hear the CEO address them by name: "Our Mormon mothers will be tackling this shit. You heathens will get to where you is going."
i couldn't get through to an agent on the phone for five days. when i finally got through they said all of their other flights were booked, so all i really got was my money back. i'm out an entire trip!
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